We nearly had heart failure earlier today. A customer had had all of the plans for her new Prior DIY conservatory and that included comprehensive plans of the base. All of this had been signed off and we had manufactured the conservatory and roof and all was ready for eventual despatch when we had a call from the customer to say that the base, eg, dwarf wall was 160mm out on one end!
She asked us what we could do or suggest. Well the obvious thing would be to knock it all down and start afresh. We cannot alter the PVCu conservatory when it has been manufactured as we build them to the same plans that the customer has. No go there then. However, we had a thought - who had measured the dwarf wall? The builder or the customer?
The lady went out with a ball of string and a tape measure and made numerous measurements. Just as well as the issue with the dwarf wall was not 160mm, but 6mm! The builder had had a senior moment and completely mis read the tape. Without checking, he had contacted the customer in a panic to ask what to do!
So in the end, all is well and the conservatory will fit on the wall and everyone will be happy. Measure loads and build once!